CntrlPro Support

Support for CntrlPro for macOS. Last updated: June 20, 2026.

Need help? Use the contact form with a short description of the problem.

Important: CntrlPro can change local system and developer settings. Use it at your own risk, only run tools whose effects you understand, review every confirmation, and keep backups of important data and configuration. Do not use destructive or system-changing features when you are unsure how they work.

For faster support, include your CntrlPro version, macOS version, Mac model, the feature you were using, the exact steps that caused the issue, and any alert text or screenshot.

About CntrlPro

CntrlPro is a macOS system utility for monitoring disk health, temperatures, system sensors, fans, processes, development servers, and listening ports. It also includes developer tools, cache-cleaning tools, Finder hidden-file controls, system-extension inspection, and Emergency Recovery.

CntrlPro is designed around local workflows. It reads and manages the information and tools on your Mac without requiring a CntrlPro cloud account.

System Requirements

macOS 14 or later.
A Mac with the sensors and connected storage devices you want to monitor.
Full Disk Access for some SMART diagnostics and cache-cleaning workflows.
Optional fan-control helper approval for manual or curve-based fan control.
Optional Homebrew or Docker installations for their respective developer tools.

Getting Started

Open CntrlPro and complete the onboarding steps relevant to your workflow.
Open Disks or System & Fans to review available sensors and temperatures.
Set alert thresholds and monitoring preferences in Settings.
Enable notifications only if you want local temperature and safety alerts.
Use Developer Tools and Emergency Recovery only when you understand the local action being confirmed.

Permissions and Safety

Full Disk Access

Grant Full Disk Access in System Settings when CntrlPro prompts for it. It may be required for SMART disk data and protected cache locations. You can revoke it at any time in System Settings > Privacy & Security > Full Disk Access.

Fan-Control Helper

Manual and curve fan modes require CntrlPro's privileged helper. Approve it through the macOS prompt and Login Items settings when requested. Use automatic mode by default; CntrlPro returns fan control to automatic mode when safety checks fail.

Notifications

Notifications are optional. They provide local temperature and fan-safety alerts. Enable or disable them in macOS System Settings.

Common Issues

Disk temperature or SMART data shows N/A

Confirm the disk and its enclosure support SMART pass-through on macOS.
Reconnect the external drive and use Refresh in CntrlPro.
Grant Full Disk Access if CntrlPro requests it.

Fan controls are unavailable

Confirm the Mac exposes compatible fan sensors.
Install and approve the CntrlPro fan-control helper.
Use Automatic mode if manual or curve mode cannot be enabled safely.

Cache cleaning does not find or remove files

Grant Full Disk Access when requested.
Confirm the relevant Xcode, npm, Homebrew, or CocoaPods tool has created the cache locally.
Review the selected cache locations before cleaning; some tools may recreate their caches later.

Development servers or ports are missing

Refresh the view after starting or stopping a server.
Confirm the process is running locally and listening on a port.
Use Quit before Force Quit whenever a graceful shutdown is available.

Finder hidden-file control does not respond

Open CntrlPro once after moving it to Applications.
Enable the Finder extension if macOS asks.
Restart Finder from CntrlPro, then try the control again.

Emergency Recovery closed an app

Emergency Recovery force-quits eligible visible applications after confirmation and can lose unsaved work. Add apps that must remain open to the persistent exclusion list before using it.

Developer Tools

Homebrew services, Docker containers, cache cleanup, and hosts-file editing act on your local development environment. Refresh each view before changing state, review the action carefully, and keep backups of important configuration files.

Docker prune can permanently remove unused local containers, images, networks, and build caches. CntrlPro does not undo changes made by external developer tools.

Privacy

CntrlPro does not require a CntrlPro account or cloud service. Monitoring, system inspection, and local management features run on your Mac.

Read the full privacy policy: CntrlPro Privacy Policy

Contact

Use the contact form for support, privacy, and general questions.

Include the following when reporting an issue:

CntrlPro version and macOS version.
Mac model and whether the affected hardware is internal or external.
The section of CntrlPro you were using.
Exact steps that reproduce the issue.
Any error message, alert text, or screenshot that helps explain the problem.